Jim Capp writes:
I can’t recall the date, but I remember very clearly
approaching an IBM sales
rep who told me that they took UNIX and “fixed all the bugs”.
I shook my head and laughed as I walked away.
You might laugh, but when I worked at Tektronix on their workstation product,
they had a group that actually did that, or at least as close as possible. I
remember them agonizing over fixing cpile bugs in eqn. Was actually really
nice to have a pretty bug-free system available. But, in the tried and true
bad management style that was Tektronix, nobody every asked whether there was
any customer value proposition.
Jon